Privacy Policy

This website, https://www.trisysexpress.com/, is owned and operated by Trisys Express (hereinafter referred to as the "Company," "we," "us," or "our"). The Company is a brand of TRISYS EXPRESS PRIVATE LIMITED, with its registered office at Timothy's Tower, Opp Domestic Cargo Terminal, Trivandrum-695008.

The Privacy Policy outlined herein applies to users of the Company’s website, including merchants, clients, service recipients, and end-customers (collectively referred to as “Users” or “You”). These Users include both registered members and unregistered guest users who interact with the Website.

By accessing or using the Website, You acknowledge that You have read and agree to this Privacy Policy, which outlines how the Company collects, uses, stores, and protects your information. If You disagree with the terms herein, please refrain from using the Website.

The Company reserves the right to modify or update this Privacy Policy from time to time at its sole discretion without prior notice. Your continued use of the Website after the changes indicates your acceptance of the revised Privacy Policy.

Data Collection

We collect personal and non-personal information from You during your interaction with the Website. This may include your full legal name, address, email address, contact details, and any additional information required during account registration or service transactions. Non-personal data, such as browsing behavior or preferences, may also be collected to enhance your user experience.

Your information is used to provide Services, communicate with You, and improve Website functionality. The Company is committed to ensuring the confidentiality and security of your data and employs reasonable measures to protect it from unauthorized access.

Cookies and Tracking

Our Website uses cookies to enhance user experience and analyze site traffic. By using the Website, You consent to our use of cookies in accordance with this Privacy Policy. You can manage your cookie preferences through your browser settings.

Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password. Any unauthorized use of your account must be promptly reported to the Company. We are not liable for losses resulting from the compromise of your account details due to your negligence.

Data Sharing

We do not share, sell, or rent your personal information to third parties without your consent, except where required by law or necessary to provide our Services. This includes sharing data with trusted partners and service providers who assist in fulfilling orders and improving user experience.

Legal Compliance

The Company complies with applicable laws, including the Information Technology Act, 2000, and its rules regarding electronic records. This Privacy Policy forms an electronic record under applicable laws and does not require physical or digital signatures.

Minor’s Use

Persons under the age of 18 or otherwise incapable of entering into a legal contract are not permitted to use the Website without the guidance and supervision of a parent or legal guardian. The Company reserves the right to terminate accounts found to be in violation of this clause.

Changes to This Privacy Policy

The Company reserves the right to revise this Privacy Policy periodically. Any updates will be posted on this page, and it is your responsibility to review the Policy regularly.

If You have any questions or concerns about this Privacy Policy, please contact us at support@trisysexpress.com.

Communications

When You use the Website or send emails or other data, information, or communication to the Company, You agree and understand that You are communicating with the Company through electronic records. By doing so, You consent to receive communications via electronic records from the Company periodically and as needed. The Company may communicate with You by email or through other electronic, digital, or alternative modes of communication.

Fees and Charges

Signing up on the Website is free. The Company does not charge any fee for accessing the Website. However, the Company’s Services provided through the Website may be chargeable. The Company reserves the right to charge fees and amend its policies from time to time. Any changes in the Company’s policies, including pricing, may be communicated through updates posted on the Website or announced via email to the registered email ID associated with the Merchant account.

The Company may, at its sole discretion, introduce new Services, modify existing Services, or discontinue any Services offered on the Website with or without notice. The use of any new or modified Services may be chargeable, and You are responsible for complying with all applicable laws, including those in India, for making payments to the Company. The Company will not be held liable for any modifications, price changes, suspension, or discontinuation of its Services.

User Content

To provide efficient Services, Merchants may be required to share certain customer data, including sensitive personal information. Merchants must ensure they have adequate consent and authorization from their customers to share such information with the Company. By sharing this information, You acknowledge that You have complied with applicable privacy laws and obtained the necessary permissions.

You agree not to host, display, upload, modify, publish, transmit, or share any information on the Website that:

Belongs to another person without proper authorization.
Is harmful, defamatory, obscene, harassing, or otherwise unlawful.
Promotes illegal activities or violates intellectual property rights.
Contains viruses or harmful software designed to disrupt Website functionality.
Violates the unity, integrity, or sovereignty of India or promotes hatred or violence.
Misleads or impersonates another individual or entity.

The Company reserves the right to monitor content posted on the Website and may remove or decline to accept any content inconsistent with these terms. However, You remain solely responsible for the content You share. The Company is not liable for any claims, damages, or losses arising from such content.

The Company may disclose any information, including user identities, to satisfy legal obligations, respond to government requests, or comply with court orders. Additionally, You authorize the Company to share information with law enforcement or government officials as necessary for investigating potential crimes or resolving disputes.

By using the Website, You represent and warrant that all content provided by You is accurate, lawful, and free from third-party infringement. The Company assumes no responsibility for verifying the authenticity of such content.

Use of Website

You agree, confirm, and undertake that your use of the Website shall be strictly governed by the following binding principles:

You shall not use any “deep-link,” “page-scrape,” “robot,” “spider,” or other automatic device, program, algorithm, or methodology to access, acquire, copy, or monitor any portion of the Website or its Content. Additionally, you shall not reproduce or circumvent the navigational structure or presentation of the Website or attempt to obtain materials or information not intentionally made available through the Website. The Company reserves the right to bar any such activity.
You shall not attempt to gain unauthorized access to any part of the Website, its connected systems, or networks through hacking, password mining, or any illegitimate means.
You agree not to use any device, software, or routine to interfere with the Website's proper functioning or any transaction conducted on the Website, or interfere with any other person's use of the Website.
You shall not probe, scan, or test the vulnerability of the Website or breach its security or authentication measures. You may not reverse lookup or trace information about other Users of the Website without their explicit consent.
You agree not to take actions that impose an unreasonable or disproportionately large load on the Website's infrastructure or systems.
You shall not impersonate any individual or entity or pretend to represent the Company or other Users.
You may not use the Website or its Content for unlawful purposes, prohibited activities, or actions that infringe upon the rights of the Company or third parties.

Trademark, Copyright, and Restriction on the Use of Website Content

All text, graphics, user interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Content") on the Website is owned, controlled, or licensed by the Company. This Content is protected under copyright, patent, trademark laws, and other intellectual property rights.

Except as expressly permitted, no part of the Website or its Content may be copied, reproduced, republished, uploaded, publicly displayed, encoded, translated, transmitted, or distributed in any form without the Company’s prior written consent. Use of Content for unauthorized purposes, including infringement of copyrights, trademarks, or proprietary rights, is strictly prohibited.

You are prohibited from purchasing search engine services or pay-per-click keywords, or using domain names that include variations or misspellings of the Company's trademarks.

Other Dealings

The Website may include links to third-party websites, which are not under the Company's control. The Company does not monitor or endorse these websites and is not responsible for their content. Links are provided for convenience and informational purposes only.

The Company reserves the right to take legal action and claim damages caused by any User’s involvement in activities such as Distributed Denial of Service (DDoS) attacks.

Hyperlinks/Backlinks

The Company permits hyperlinks to its Website, provided that the links do not misrepresent sponsorship or endorsement by the Company. Framing or embedding the Website's Content within another website or medium without prior written consent is prohibited.

Disclaimer of Warranties and Liability

This Website, along with its materials, products, and Services, is provided "as is" and "as available," without warranties of any kind, express or implied. The Company does not guarantee:

Uninterrupted availability of the Website.
Accuracy, completeness, or reliability of the information provided on the Website.

The Company is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Website or Services, including loss of profits, goodwill, or data.

The Company's Services depend on the accuracy of the information provided by Users. You must ensure that all details related to your products or services are accurate. Additionally, Services provided to Merchants are governed by separate agreements executed between the Merchant and the Company.

The Company does not guarantee that the Services will meet your expectations or be error-free. You agree to indemnify and hold the Company, its affiliates, officers, and employees harmless from any claims arising from your breach of these Terms or applicable laws.

The Company reserves the right to terminate accounts of Users engaging in abusive behavior towards customers, employees, or other stakeholders.

By using the Website, you acknowledge that all necessary legal details have been provided to ensure compliance with these Terms.